No vague claims. Specific metrics, timelines, and ROI data from SAP migrations we've delivered.
A 12,000-employee manufacturer running S/4HANA across 8 countries faced a BASIS team bottleneck. The team of 6 administrators handled 400+ tickets per month, mostly repetitive requests like password resets, role assignments, and transport status inquiries. Response times had stretched from 4 hours to 3 days.
We implemented SAP Joule with custom skills for the top 10 repetitive request types. The Joule chatbot integrated with their ServiceNow instance, allowing users to submit requests in natural language. We also built an intelligent transport assistant that analyzed transport requests for conflicts, missing dependencies, and authorization issues.
Learn about SAP AI & Joule“We were skeptical about AI hype, but SAP Joule's integration with our existing systems made this feel like a natural extension of our BASIS toolkit. Our team is doing the work they trained for instead of being a help desk.”
Head of SAP Basis, Global Manufacturing
A healthcare services provider with 15 hospitals ran a heavily customized PI/PO 7.5 landscape with 180 active interfaces. Critical integrations included HL7 feeds from EMR systems, financial system integrations, and supply chain EDI transactions. They couldn't afford downtime in a 24/7 healthcare environment.
We conducted a 4-week assessment and identified 45 interfaces as candidates for retirement. The remaining 135 interfaces were migrated in 6 waves over 8 months, starting with low-risk interfaces and building confidence before complex HL7 and real-time patient data flows. We used SAP's PIVaaS tooling to automate 60% of mapping conversion.
Learn about PI/PO Migration“We were terrified of this migration. Our integrations are the lifeblood of patient care. The phased approach and parallel runs gave us confidence. We're now building integrations faster and cheaper than we ever could with PI/PO.”
VP of IT, Healthcare Services Provider
A $200M industrial distributor running SAP ECC across 3 instances had AP clerks manually processing 500+ vendor invoices per week and sales teams re-keying orders from their e-commerce platform. Month-end close took 8 days due to reconciliation backlogs.
We automated the full AP workflow: AI-powered invoice capture, 3-way matching against POs and goods receipts, and automated posting to SAP. For order management, we built a real-time integration between their B2B e-commerce storefront and SAP ECC, creating sales orders, triggering ATP checks, and updating inventory automatically.
Learn about Legacy SAP Automation“We were planning to just suffer through until our S/4HANA migration in 2028. Instead, we're saving $220K a year and our migration assessment is already half done from the automation work.”
VP of Finance, Industrial Distribution
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